Tell us which part of the pipeline you're standing in.
There is one mailbox and it is read by the people who build this. Pick the line that matches what you need and we'll answer from the right side of the product.
Talk to sales
MSSP and Enterprise are priced on tenant count, scale and support. Tell us roughly how many customers or how much daily volume you're routing and we'll come back with a real number.
Email salesSupport for a paid plan
Starter and above include commercial support. Include your licence key ID, which is on the License page of your portal, so we can find your deployment straight away.
Email supportRunning the free Community core
The AGPLv3 core is community-supported. Open an issue on GitHub. Bugs, mapping questions and connector requests are all handled in the open, and you will usually get a faster answer there than by email.
Open an issueReport a vulnerability
Send it to the same mailbox with SECURITY in the subject and we'll route it immediately. Please do not open a public issue for a vulnerability. Give us a chance to ship a fix first.
Report privately
The Community core is free forever. Pay only when you need a commercial posture, MSSP multi-tenancy, or Enterprise scale.
See detailed pricing →